Customer Experience

Services

A Portfolio of Services for Delivering Client Success

Strategic Services

Investing in great technology will only get you so far. It's important that you have a plan for how to get the most out of the platform.

Intilery's strategic services team will provide best practices guidance to ensure your ramp time to realising value is fast as possible. 

Our team can also provide campaign roadmap services to ensure you have a tactical plan for the next 90 or 180 days.  

 

Data Analysis & Insights

Your customers generate a lot of data as they interact with your brand across multi-channels. Making sense of this data is challenging at the best of times, but coming up with meaningful segments that drive personalised experiences is where most brands fail in delivering the optimal experience.  

Intilery provides bespoke data analysis services to help you make sense of your data and drive value from your technology investment. 

Campaign Development

Campaign volume is a key indicator of customer engagement program success. The more multi-channel campaigns that you run, the greater the ROI you're likely to realise. 

Intilery's platform was built to be used by our clients but resource constraints on the business and technical side are all too common these days. In this situation, Intilery can enhance internal teams by building campaigns on your behalf.