The People Behind Intilery

Our People

Technically brilliant people who speak your language

The Management team

Gareth James

Founder and CEO

A mathematician and computer programming prodigy, Gareth was one of the minds behind MoneySupermarket.com. As Chief Architect and International IT Director he was hands-on with both the creation of the groundbreaking price comparison software and the business model which transformed first insurance, then financial services, travel and more.

His contribution was key to MoneySupermarket undergoing the biggest IPO since Google in 2007.

Having achieved what many thought impossible, he become CIO at The Hut, reforming their information management and digital strategy. His experience turned the internet retailer’s meteoric rise into a sustainable strategy for future growth.

In 2012 Gareth launched Intilery and is responsible for much of the innovation behind the development of the system.

Tom McMillen

Co-Founder and Chief Technology Officer

Tom co-founded Intilery in 2012 and has been instrumental in its launch and continual development. With foundations in Physics and Astrophysics Tom has always been motivated by the challenge of finding solutions to the unexplained, and constantly looks for ways to 'make things work',

With over 17 years of experience in IT Tom was well placed to design the middleware/guts that powers Intilery's platform. He is ultimately responsible for the rapid and continual development of the technology's features and functionality.

"Our system recognises and understands how people behave, and subsequently treats customers as individuals rather than numbers. This approach is fundamental to the future of successful marketing".

Amanda Clancy

Chief Marketing Officer

Amanda is a strategic marketer with over twenty years' experience in the field. She brings a wealth of marketing knowledge gained across multiple sectors including travel, tourism, banking, manufacturing and consultancy. A well-practiced CRM practitioner, Amanda is an award winning executor of in-depth segmentation methodology and innovative digital marketing approaches. With over sixteen years' client side experience, she understands the business drivers and priorities of clients, their challenges and performance objectives - and so can help direct and shape strategy.

"Being part of agency who are responsive to the pace of clients business priorities, and importantly can execute technically superior solutions makes it an exciting and rewarding environment".

Lyndon Hancock

Client Services Director

Lyndon is the voice of the customer at Intilery. He advises on best practice and technical development to allow clients to push the boundaries of conventional engagement software.

Being responsible for client happiness is no mean feat – his expertise is built on 18 years blue chip experience, combining great relationship skills and commercial agility.

“I am lucky because I get to see very quickly our clients ideas come to life thanks to the flexibility and responsiveness of our business model. It’s great working for an organisation that practices what it preaches and puts customer satisfaction at the centre of its strategy”